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Optimize operations and improve a whole system.

E-san'andro

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About E-san'andro

As a Multiservice Marketplace, E-san'andro provides to its customers, professionnals and private individuals, 3 main services :

  • Online shopping
  • Restaurants
  • Taxis/Ride-hailing

 

The challenges

With 41,000 customers and 16,000 courses per month, E-san'andro had to rollout solution that allows to :

  • Help drivers to make rides & deliveries safely, on time
  • Optimize fleet performance
  • Enhance the customer experience
challenges

The main solution

On Demand Rides and Deliveries by

Logo Google Maps Platform

To provide an exceptionnal experience to Fleet operator, Drivers and Customers.

LMFS overview
Dispatch Optimization
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Increase fleet efficiency and delivery throughput by selecting the right driver for every trip

Driver Navigation
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Improve driver productivity and satisfaction with Google Maps reliable turn-by-turn navigation and customizable maps.

Order Progress
lmfs features (1)

Improve customer satisfaction and confidence by allowing customers to track their orders in real time.

Cloud infrastructure

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Reliable, secured and scalable to fit growth and support the whole system.

GCloud

E-san'andro existing solutions

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Geotab

Telematics and fleet management through vehicle tracking devices and platform.

Odoo

Open source ERP software to handle and manage ressources, operations and customers.

challenges (3)

Key outcomes

 

"Our operations supercharged with mapping, routing and tracking capabilities thanks to Google Cloud and Maps Platforms reduces fuel costs by 15% : less km driven means less fuel consumption and carbon footprint. Less km driven means less windshield time and more time for deliveries accordingly. So we’ve improved our productivity by 50%. It’s just impressive. Last but not least, we’ve improved the customer experience with a customer service rated almost 5 stars for 97% successful deliveries."

Roland ARDILE, CEO, E-san'andro

Key outcomes (2)
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Key outcomes (3)